RETURNS & REPLACEMENTS

Returns and Exchanges Policy:

  • RhondaShear.com will accept customer returns/ exchanges within 30 days of order delivery.
  • Returns made after 30 days will only receive credit for RhondaShear.com and not a complete refund.
  • Only items purchased directly from RhondaShear.com will be accepted. Any items purchased from another retailer must be returned to that retailer.
  • All items returned/ exchanged must be in re-salable condition. RhondaShear.com does not accept returns that have been damaged, washed, worn, have stains, or if they have an odor. (please see tips below)
  • RhondaShear.com reserves the rights to make final judgments on all returns and exchanges.
  • Shipping and shipping label provided by customer. 
  • Once return item is received your refund or credit will be processed within 5 business days. Shipping fees on original order are non-refundable.
  • All products are satisfactory guaranteed. Should you discover a defect, the garment will be eligible for replacement after photo evidence is given by customer to customer service.
  • Any item labeled as final sale is not eligible for refund, return, or exchange.

How do I exchange something?

  • Please call our customer service line (727)-540-9800 (M-F 8AM-5PM EST) to arrange your exchange.
  • Exchanges are based on product availability.
  • If you need an exchange made quickly, go ahead and place an order for your new item. Once we receive the original item back you will be credited to original form of payment. 
  • If you would like to exchange for an item of higher cost, we will charge you the difference over the phone upon receiving your return. 

Trying On Tips:

  • Remove jewelry and be gentle when trying on our intimates. Our products are made from delicate fabrics, which can snag or tear easily.
  • Prevent perfume, lotions, smoke, odors, deodorant, and other stains from damaging garments. Damaged items may not be returned.


Please ship returns/ exchanges to: 

Shear Enterprises, LLC
ATTN: Rhonda Shear Returns
12120 28th St. N
St. Petersburg, FL 33716
(727) 540-9800 

 

Sizing Information
Rhonda Shear Intimates are created with love for all shapes and sizes, and are designed to help you look and feel your best no matter what the occasion . Please see below for helpful tips to finding your perfect fit by Rhonda Shear!
 

Sizing Guide:

Size  Dress Waist Hips Bust Weight
XS 0-2 25½ 35½ 30-32 90-110lbs
S 4-6 26½-27½ 36½-37½ 32-34 115-130lbs
M 6-8 28½-30 38½-39½ 35-37 135-150lbs
L 10-12 31½-33 41-42½ 38-40 155-180lbs
XL 14-16 34½-36 44-45½ 41-42 185-200lbs
1X 16-18w 37-39 46-48 43-45 205-230lbs
2X 20-22w 41-43 49-51 46-49 235-275lbs
3X 24-26w 44-47 52-55 50-52 280-320lbs
4X 28-30w 48-50 56-58 54-56 325-360lbs

Did you know that almost 80% of women do not know their correct bra size?

A woman's body shape and size will continue to change throughout her life, and it is important to periodically be fitted. Knowing your size in intimate apparel can be especially important as wearing the wrong size or style for your unique shape can lead to unflattering looks and discomfort.
 
Shopping for undergarments is about as personal as shopping gets, and everyone has their own personal preference for comfort and compression. When searching for the perfect bra keep in mind that there are many different styles to choose from and some will work better for you than others, even in the same size, so when possible try on several styles in your size to see what works best. In my Ahh styles for example, I can wear anywhere from a Medium to XL comfortably. Find your Ahh Moment by finding what makes you comfortable!
 
This chart is a great starting point on your way to that Ahh Moment!
 

How to find the correct size for you

Using a soft measuring tape measure the following as instructed:
  • Bust Measure: Measure around the fullest point of your bust (we recommend doing this without a bra, or with an unpadded bra for the most accurate measure).
  • Waist Measure: Measure at the natural waistline; just under your ribcage.
  • Hip Measure: Measure around the fullest point of your hips and seat.
  • Bra Measure: Start by measuring tightly directly under your bust, take this number and add 3, this gives you the size (for example if you were to measure 33 around, you would be a 36). Then measure from the center or fullest part of the breast down to under the bust. Each inch is equal to one cup size (A=1, B=2, C=3, D=4, DD=5, DDD=6, etc; for example, if you measure 3 from the center of the bust, the cup size would be C). Combine these two aspects for your basic bra size in this case 36C.
 

Bra Conversion Chart

Size  Dress Band Cup
XS 0-2 30-32 A-C
S 4-6 34-36 A-C
M 6-8 36-38 B-DD
L 10-12 38-40 B-DD
XL 14-16 40-42 B-DDD
1X 16-18w 42-44 C-DDD
2X 20-22w 44-46 C-DDD
3X 24-26w 46-48 C-DDD
4X 28-30w 50-52 D-DDD
 
Do you have questions, comments, or ideas? Contact Us!

We hope you find your Ahh Moment!